altBeing Privacy Policy

Effective Date: November 11, 2026
Last Updated: October 20, 2026

1. Introduction

Welcome to altBeing, a digital community connecting healers and seekers through spiritual wellness, holistic services, educational experiences, and alternative paths to well-being.

This Privacy Policy explains how altBeing (“altBeing,” “we,” “us,” or “our”), powered by Go High Level and FatBit, collects, uses, stores, discloses, and protects personal information when you visit our websites, use our mobile applications, participate in our communities, purchase products or services, or interact with our business tools.

Our services include the altBeing marketplace, public and private communities, altAcademy courses, practitioner and business listings, events, payment services, marketing tools, and related integrations.

By using our services, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is legally required for a particular activity, we will request that consent separately.

2. Information We Collect

The information we collect depends on how you interact with altBeing, the features you use, and your privacy settings.

2.1 Information You Provide

We may collect information you voluntarily provide, including:

Account information: Name, username, email address, password credentials, profile photo, and account preferences.

Business information: Business name, professional biography, contact details, website, business location, qualifications, practitioner listings, and information submitted through business or community-owner applications.

Community information: Posts, comments, messages, profile information, uploaded images, discussions, and other content you share.

Purchase information: Products or services purchased, courses enrolled in, subscriptions, transaction records, billing information, and order history.

Course and event information: Enrollment records, attendance, submitted assignments, participation, and related communications.

Customer support communications: Questions, feedback, complaints, and information you provide when requesting assistance.

Marketing preferences: Newsletter subscriptions, communication preferences, survey responses, and promotional opt-ins.

Other information: Any information you choose to provide when using our services.

Please avoid posting confidential information, sensitive personal details, or another person's information in public community spaces.

2.2 Payment Information

When you purchase a product, service, subscription, or community-owner plan, payments may be processed by third-party providers such as Stripe or other payment and financing providers made available at checkout.

These providers may collect payment-card details, billing addresses, transaction information, and other information necessary to process payments, prevent fraud, and comply with legal obligations.

altBeing may receive transaction confirmations, payment status, limited payment-method details, refunds, subscription information, and other financial records needed to administer purchases and accounts.

Your complete payment-card details are generally handled by the applicable payment provider rather than stored directly by altBeing. The precise information handled by each party depends on the payment method and technical configuration.

If you use a financing option such as Klarna, the financing provider's privacy policy also applies to its processing of your information.

2.3 Information Collected Automatically

When you access our websites or applications, we and our service providers may collect certain technical and usage information, such as:

- IP address and approximate location derived from it.

- Browser type, operating system, device type, and identifiers.

- Pages, listings, courses, and features viewed.

- Referring websites, session information, and timestamps.

- Interactions with platform features and navigation patterns.

- Cookies and similar tracking technologies, where enabled.

- The information collected depends on the services, analytics tools, cookies, and technical integrations active on the website or application you use.

2.4 Information from Third Parties

We may receive information from service providers and integrated platforms that support our operations, including payment processors, authentication providers, analytics services, marketing platforms, and course or community integrations.

For example, a payment provider may notify us that a transaction succeeded or failed, or a connected platform may provide information needed to administer your account.

We may also receive information from another user who interacts with you through the platform, such as when a buyer submits a transaction inquiry or reports a concern.

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

Providing and operating services

- Creating and managing accounts.

- Publishing business listings and community profiles.

- Facilitating marketplace purchases and service bookings.

- Delivering courses, events, and community features.

- Managing subscriptions, billing, refunds, and payment disputes.

Personalizing your experience

- Displaying relevant content, listings, and community information.

- Remembering account preferences.

- Supporting interactions between practitioners, businesses, and prospective customers.

Communicating with you

- Sending account verification messages and important service notifications.

- Providing purchase confirmations, receipts, billing notices, and customer support.

- Sending newsletters and promotional communications where permitted by law and consistent with your preferences.

Supporting business operations

- Administering community-owner plans and onboarding.

- Providing analytics, engagement tracking, and reporting.

- Supporting marketing automation, CRM, and integrated business tools.

- Monitoring service performance and troubleshooting technical issues.

Protecting the platform

- Detecting fraud, abuse, unauthorized access, and security threats.

- Enforcing our Terms of Service and applicable policies.

- Investigating complaints and resolving disputes.

- Complying with legal obligations and responding to lawful requests.

Improving our services

- Understanding how features are used.

- Evaluating performance and reliability.

- Developing and improving platform functionality.

- Assessing new services and business offerings.

- We will not use personal information for purposes materially incompatible with those described here without providing additional notice or obtaining consent where required by law.

4. Public Profiles and Community Content

altBeing enables users to connect, share knowledge, promote services, and participate in discussions.

Depending on the feature and your settings, information you publish may be visible to other members, prospective customers, community participants, or the general public.

Examples include:

- Practitioner and business profiles.

- Marketplace listings and product descriptions.

- Community posts, comments, and discussions.

- Reviews, ratings, and testimonials.

- Event information and course-related contributions.

- Promotional materials and publicly shared images.

- Public information may be copied, shared, indexed by search engines, or otherwise accessed outside altBeing. We cannot guarantee that content published publicly will remain private after publication.

- Before posting, consider whether the information is appropriate for public viewing. If you need to share sensitive information with a practitioner or another user, use an appropriate private communication channel and disclose only what is necessary.

- Deleting a post or account may not immediately remove copies held by other users, search engines, backups, or third-party services.

5. How We Share Information

We do not treat your personal information as a public resource. We share it only as appropriate for the purposes described in this Policy, subject to applicable law and your choices.

5.1 Service Providers

We may share relevant information with vendors that help us operate altBeing, including providers of:

- Website hosting, cloud infrastructure, and data storage.

- Account management and authentication.

- Payment processing, billing, and financing.

- Email, messaging, and customer support.

- CRM, marketing automation, and analytics.

- Course delivery, community management, and video services.

- AI-powered tools and business automation.

- Fraud prevention, security, and technical support.

These providers may process information on our behalf or in accordance with their own privacy terms, depending on their role and the services they provide.

We seek to use appropriate contractual and organizational safeguards where required.

5.2 Transactions Between Users and Businesses

When you purchase a product, book a service, enroll in a course, or join a community, relevant information may be shared with the seller, practitioner, educator, or community owner so they can fulfill the transaction or administer your participation.

For example, a seller may receive your name, contact information, order details, and delivery information where necessary.

Community owners may have access to member profiles, participation information, and membership or payment status relevant to administering their communities.

Independent sellers and community owners may process your information under their own privacy policies and legal responsibilities.

5.3 Integrated Platforms

If you choose to connect altBeing with third-party services, information may be exchanged to enable the requested integration.

Your use of those services may be governed by their own privacy policies and terms. We encourage you to review those policies before connecting an account.

5.4 Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

- Comply with applicable laws, regulations, court orders, or lawful requests.

- Protect the rights, property, or safety of altBeing, users, or others.

- Investigate suspected fraud, security incidents, or unlawful activity.

- Enforce our Terms of Service or other applicable agreements.

- Establish, exercise, or defend legal claims.

5.5 Business Transfers

Personal information may be transferred as part of a merger, acquisition, financing, restructuring, or sale of all or part of our business, subject to applicable legal requirements and appropriate safeguards.

5.6 Sharing with Your Consent

We may share information for other purposes when you request or authorize us to do so.

6. Cookies and Similar Technologies

Our websites and integrated services may use cookies, pixels, local storage, and similar technologies to support functionality and understand usage.

Depending on the tools enabled, these technologies may be used to:

- Maintain sessions and remember preferences.

- Support authentication and security.

- Understand website traffic and feature usage.

- Measure marketing campaign performance.

- Support advertising or remarketing where implemented and legally permitted.

- You can manage cookies through your browser settings and, where available, our cookie preference tools.

- Blocking certain cookies may affect website functionality.

- Where applicable law requires consent for non-essential cookies or tracking, we will provide appropriate choices before activating those technologies.

We will honor legally required browser-based privacy signals and opt-out preferences where applicable.

7. Marketing Communications

If you subscribe to newsletters or promotional communications, we may use your contact information to send updates about altBeing, new features, courses, events, business opportunities, and other relevant offerings.

You can opt out of promotional emails by using the unsubscribe link in the message or contacting us.

Even if you opt out of marketing, we may still send essential communications about account security, transactions, subscriptions, billing, or changes to our services.

If you receive SMS messages from altBeing, your participation and opt-out rights will be governed by the applicable consent and messaging terms. You can use the opt-out instructions provided in the messages.

We will not send marketing communications through channels requiring prior consent unless the required consent has been obtained.

8. AI-Powered Features

Certain altBeing plans may provide AI-powered features for content creation, customer communications, website building, marketing automation, workflow assistance, and related business tasks.

When you use these features, the information you submit—such as prompts, text, business details, or other inputs—may be processed by altBeing and the relevant AI service providers to generate responses or complete requested tasks.

Depending on the feature and provider, processing may include storing inputs or outputs, detecting misuse, troubleshooting, or improving the service in accordance with applicable provider terms.

We do not assume that every AI provider follows the same data-handling practices. The providers, settings, and applicable agreements determine how information is processed.

Before using AI features, you should:

- Avoid entering passwords, payment-card details, or unnecessary sensitive personal information.

- Ensure you have permission to submit information belonging to customers or other individuals.

- Review AI-generated material before sharing or relying on it.

- Review relevant third-party AI privacy terms where available.

- AI-generated content may be inaccurate or incomplete. AI features should not be used as a substitute for professional legal, medical, financial, or other regulated advice.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services and fulfill the purposes described in this Policy.

Retention periods may depend on:

- Whether your account remains active.

- The type of information collected.

- Contractual and customer-support requirements.

- Financial, tax, and accounting obligations.

- Security, fraud prevention, and dispute-resolution needs.

- Applicable legal requirements.

When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable law and legitimate retention requirements.

Information may remain temporarily in backups, archives, or records maintained by third-party providers after it is deleted from an active system.

10. Information Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the service, these measures may include access controls, authentication safeguards, secure transmission, monitoring, and reliance on service providers with appropriate security practices.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the security of your account credentials and notifying us promptly if you suspect unauthorized access.

If a personal-data breach occurs, we will respond and provide notifications as required by applicable law.

11. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights regarding your personal information.

These rights may include:

Access: Request confirmation of whether we process your personal information and obtain a copy where applicable.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of personal information, subject to lawful exceptions.

Portability: Request a copy of certain information in a usable format where required.

Opt out: Opt out of certain targeted advertising, sales, or profiling activities where applicable.

Withdraw consent: Withdraw consent for processing that relies on consent, without affecting the lawfulness of prior processing.

Appeal: Appeal certain privacy-rights decisions where required by law.

Non-discrimination: Exercise applicable privacy rights without unlawful discrimination.

Some information must be retained for legal, accounting, security, or contractual reasons. We may also need to verify your identity before fulfilling certain requests.

How to Submit a Request

To exercise a privacy right or ask a question about your information, contact:

Email: [email protected]
Subject: Privacy Request

Please identify the request you wish to make and provide enough information for us to locate the relevant records. Do not send passwords, full payment-card numbers, or other unnecessary sensitive information.

We will respond within the timeframe required by applicable law. If we cannot fulfill a request, we will explain the reason where legally required and provide any applicable appeal process.

You may authorize an agent to submit a request on your behalf where permitted by law. We may require evidence of authorization and identity verification.

12. U.S. State Privacy Rights

Residents of certain U.S. states, including Colorado and California, may have additional privacy rights under applicable state law.

Depending on the law and whether its requirements apply to altBeing, these rights may include access, correction, deletion, data portability, and opting out of certain forms of targeted advertising, sale of personal information, or profiling.

For purposes of applicable privacy laws, the terms “sale,” “sharing,” and “targeted advertising” may have specific legal meanings that differ from ordinary commercial usage.

We will honor applicable rights and provide required notices and mechanisms where those laws apply.

We do not state that every privacy law applies to every altBeing user or that every type of processing is covered by the same rights.

To submit a request, email [email protected] with the subject line “Privacy Request.”

13. International Users and Data Transfers

altBeing serves a community that may include users in multiple countries.

Your personal information may be processed in the United States or other countries where altBeing or its service providers operate.

Those countries may have privacy laws that differ from the laws of your country of residence.

Where required, we will implement appropriate safeguards for international data transfers, such as applicable contractual protections or other legally recognized mechanisms.

By using the services, you acknowledge that your information may be transferred internationally as described in this Policy, subject to any consent or other legal basis required by applicable law.

14. Children's Privacy

altBeing is designed for adults and businesses and is not intended to knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information to altBeing without the required authorization, please contact [email protected].

We will investigate and take appropriate steps to delete the information where required by law.

If any future altBeing service is intentionally directed toward children, we will implement the notices, consent mechanisms, and protections required for that service.

15. Third-Party Websites and Services

Our websites, listings, and communities may contain links to external websites, payment services, social networks, or other third-party platforms.

We do not control the privacy practices of those independent services. Visiting or interacting with them is subject to their own terms and privacy policies.

We encourage you to review their privacy practices before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, data practices, or legal obligations.

When we make changes, we will update the “Last Updated” date at the beginning of this document.

If a change is material, we will provide additional notice or obtain consent where required by law.

Your continued use of altBeing after an updated policy takes effect does not override any consent requirement imposed by applicable law.

17. Contact Us

If you have questions about this Privacy Policy, our information practices, or your privacy rights, contact:

altBeing
Powered by Connect3D Studios PB LLC
Website: https://alt-being.com
Email: [email protected]
Subject: Privacy Request

Business Address: 7575 E. 29^th Pl #5055, Denver CO 80238

We value the trust of our healers, seekers, practitioners, and community owners and are committed to handling personal information responsibly.